Privacy Policy

This Privacy Policy explains how Contractor TShirts (“we,” “us,” or “our”) collects, uses, and protects information when you contact us, request a quote, place an order, or message us on social media. By using our website or messaging our Facebook Page, you agree to the practices described here.

Information We Collect

• Contact and quote details you provide directly, such as your name, email address, phone number, company name, and the details of your apparel project.
• Order information needed to fulfill and support your order, including artwork, sizes, quantities, and shipping details.
• Messages you send us through our website forms, email, SMS, or social media messaging.
• Basic website usage data, such as pages viewed, collected through standard analytics to improve our site.

Facebook & Meta Platform Data

When you message our Contractor TShirts Facebook Page through Messenger, we receive your name, profile picture, and the content of your messages through the Meta Platform. We use this information solely to respond to your inquiry and provide customer support through our self-hosted help desk. We do not sell this information, we do not use it for advertising or profiling, and we share it only with the service providers that host our help desk on our behalf. You may request access to or deletion of this information at any time by contacting us at [email protected]; deletion requests are honored within 30 days.

How We Use Your Information

• Respond to your questions, quotes, and support requests.
• Process, produce, and ship your orders.
• Communicate with you about your order or account.
• Operate, maintain, and improve our website and services.

How We Share Information

We do not sell your personal information. We share it only with service providers who help us operate our business, such as payment processors, shipping carriers, printers, email/SMS providers, and our customer-support help desk, and only to the extent needed to provide those services. We may also disclose information when required by law.

Data Retention

We keep your information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we delete or anonymize it.

Your Choices and Rights

You may request access to, correction of, or deletion of your personal information, including data we received through Facebook or Messenger, by contacting us at [email protected]. You may also opt out of marketing messages at any time by following the unsubscribe instructions in those messages or by contacting us.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of our website or messaging services after changes take effect constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or a request regarding your information, contact us at [email protected] or 844-926-3713.